Frequently Asked Questions

Everything you need to know about shopping with Aver Active.

What is the standard shipping timeframe?

We process orders within 1-2 business days. Standard shipping typically takes 3-7 business days depending on your location within the continental United States.

How do I initiate a return or exchange?

You can return or exchange any unworn, unwashed items with original tags within 30 days of delivery. Please visit our Returns Portal to generate a prepaid shipping label.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer interest-free installments via Afterpay and Klarna.

How can I track the status of my order?

Once your order ships, you will receive an email confirmation with a tracking number and a link to our tracking page to follow your package in real-time.

Do you offer international shipping?

Yes, Aver Active ships to over 50 countries worldwide. International shipping rates and delivery times are calculated at checkout based on the destination.

How do I find the right size for me?

Each product page features a detailed 'Size Guide' with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit.